Contact VidSpark
Get help with AI video generation, credits, and billing
Use this page to reach the VidSpark team for product support, billing questions, credit issues, and feedback about AI video generation workflows.
Product support
Get help with video generation, prompts, model selection, failed tasks, or account access.
support@vidspark.artBilling and credits
Ask about credit packs, subscriptions, payment receipts, failed checkout, or unusual credit usage.
Contact billingProduct feedback
Share feature requests, model suggestions, or workflow feedback to help improve VidSpark.
Send feedbackResponse expectations
Include your account email, task ID if relevant, model name, and a short description of the issue. For generation failures, screenshots or the original prompt help us review the case faster.
